my grand mom have a flight from Ecuador two/eighteen/16 (end in Miami)in route to Big apple,when she was ready to have her baggage what a shock she bought!!her baggage was damaged and any person inside of steal some very good that was within,also the zipper was violated(broken)she missing in products that she deliver it to my family members Along with the Expense about $350 when she knowledgeable what transpires in AA counter in JFK NY they offered to changed her brand-new baggage having an applied and outdated a single that looks like they get from the garbage!!.also they said that to mend usually takes about four weeks!
If I am able to do this, why can’t do this? Right here’s a suggestion. Since the brokers are unable to see USAIR, Why don't you give them access to the world wide web so they can see obtainable USAIR flights? There have been numerous USAIR flights that could have looked after at the least half from the individuals that necessary to flights.
There’s absolutely nothing like obtaining AA staff members get over gate 46 terminal d on Sunday, November 3. Is that this their breakroom? 6 men for an hour And that i see that quite a few are “chiefs†on the uniform patch. I’m so glad I compensated to pay attention to Felix and Guerillmo yell and giggle for an hour or so
However resulting from weather I had been unable to get out of your tri towns by the due date this previous 7 days. Having said that I'm very annoyed with American Airlines buyer service.
My husband and I had flight reservations for today (March fifteen, 2014) and after a routine coronary heart scan on Wednesday of the 7 days, he was diagnosed which has a intense heart dilemma. On Friday, March 14, 2014 he experienced to possess a heart catherization and it was impossible for us to go on our getaway. I referred to as American Airlines Customer Service and was properly informed “tough luckâ€.
So, we landed in Yet another metropolis, stayed the night time there, then flew in Yet another Plane. We have Bonuses been all established to go, and then they explained to us we couldn’t go everywhere as a result of “Mechanical Problems.
Within the returning flight we checked in and also the workers greeted us and seemed quite professional. Certainly till we go to the counter. The younger male was extremely inexperienced. The agent close to him stated that we place the wrong ticket on considered one of our eight bags. They two gentlemen could not get the job done it out and mainly explained to us almost everything was Alright.
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I recognize that it may be a while before USAIR and American program will likely be synched. But, there is not any reason behind your brokers to get so disconnected.
Me and my spouse needed to confront a servicing challenge with the airport, flying from JFK to MIA (AA2299),because of which we had to alter the flight .Following explaining The problem for the pink jacket AA worker, the flight was improved, and we had been certain to be seated while in the first-class as we were being alleged to on the initial flight (my spouse is heavily pregnant).
Reading the post in Yahoo! a few AA rep producing “deaf and dumb†on their baggage is impolite and so they have earned greater than a phony apology. you just missing a purchaser.
I not long ago experienced a flight cancelled by American Airways and stood inside of a line for 45 minutes for getting rebooked on another flight. I used to be shocked to learn the gate brokers did not Possess a view in to the out there USAIR flights.
Just after reading through Some evaluations I'm really unhappy AA would not seek the services of new management. I'd an issue with leaving our iPad on the aircraft. After i went back again into the gate not a soul would make time to go back to the aircraft and Look at.
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